PRIVACY POLICY

Last updated: December 2025

Introduction

Momentum Business Hub (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website momentumbusinesshub.com.

We are the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided at the end of this policy.

This Privacy Policy should be read alongside our Terms of Use, which govern your use of our website.

Who We Are

Momentum Business Hub is a digital business publication based in Maidstone, Kent, United Kingdom. We provide business news, analysis, and insight for small and medium-sized enterprises across the UK and Ireland.

Our contact details are:

Momentum Business Hub 4 Brook House, Turkey Court Turkey Mill, Ashford Road Maidstone, Kent ME14 5PP United Kingdom

Telephone: 01622 765 511

For data protection enquiries, please use our website contact form.

Information We Collect

We collect information about you in the following ways:

Information You Provide Directly

When you use our contact form, submit a guest article pitch, or make an advertising enquiry, we collect information you provide, which may include:

  • Your name
  • Email address
  • Telephone number
  • Company name
  • Your message or enquiry details
  • Information contained in article submissions

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and your visit, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit
  • General geographic location (city/country level)

This information is collected through cookies and similar tracking technologies. Please see the Cookies section below for more information.

Information from Third Parties

We may receive information about you from third parties, including:

  • Analytics providers such as Google
  • Advertising partners
  • Social media platforms when you interact with our content

How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Your Enquiries

When you contact us through our website, we use your information to respond to your enquiry, whether that relates to editorial matters, contributor submissions, advertising, or general questions.

Legal basis: Legitimate interests (responding to enquiries and providing customer service).

To Provide and Improve Our Website

We use automatically collected information to understand how visitors use our website, identify popular content, diagnose technical problems, and improve the user experience.

Legal basis: Legitimate interests (improving our website and services).

For Analytics and Research

We analyse aggregate data about website usage to understand our audience better and inform editorial decisions.

Legal basis: Legitimate interests (understanding our audience and improving content).

To Send Communications

If you subscribe to our newsletter or have consented to receive marketing communications, we will send you emails about new content, features, or relevant information.

Legal basis: Consent (which you can withdraw at any time).

To Comply with Legal Obligations

We may process your information where necessary to comply with legal obligations, respond to lawful requests from public authorities, or protect our legal rights.

Legal basis: Legal obligation or legitimate interests.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect and use information about you and your interaction with our website.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect information about your use of our website, including pages visited, time spent on pages, and how you arrived at our site. This information is aggregated and anonymous.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personalised features.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as embedded content from social media platforms or video hosting services.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience of our website.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

You can also manage cookie preferences through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Data Sharing

We may share your personal information with the following categories of recipients:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Customer relationship management systems

These providers are contractually obligated to use your information only to provide services to us and to protect your information.

Professional Advisors

We may share information with our professional advisors, including lawyers, accountants, and insurers, where necessary for professional advice or to establish, exercise, or defend legal claims.

Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, or other third parties where required by law, to protect our rights or the rights of others, or to comply with legal processes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encrypted data transmission (HTTPS)
  • Regular security assessments
  • Access controls limiting who can access personal data
  • Staff training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Contact Form Submissions

We retain contact form submissions for two years from the date of submission, unless a longer retention period is required for ongoing business relationships or legal purposes.

Analytics Data

Aggregated analytics data is retained indefinitely. Individual-level analytics data is retained for 26 months.

Subscriber Information

If you subscribe to our newsletter, we retain your subscription information until you unsubscribe, plus a reasonable period thereafter to maintain opt-out records.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request correction of any inaccurate personal information we hold about you, or to have incomplete information completed.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, including where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as where you contest the accuracy of the data.

Right to Data Portability

You have the right to receive personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal information where we are relying on legitimate interests, or where we are processing your data for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

International Transfers

Our website is hosted in the United Kingdom. However, some of our service providers may be located outside the UK, including in the United States and other countries.

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:

  • Transfers to countries with adequate data protection laws as determined by the UK government
  • Standard contractual clauses approved by the Information Commissioner’s Office
  • Other legally recognised transfer mechanisms

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically for any changes.

Complaints

If you have concerns about how we handle your personal data, we would like the opportunity to address them. Please contact us using the details below.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Website: https://ico.org.uk Telephone: 0303 123 1113

Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us:

Momentum Business Hub 4 Brook House, Turkey Court Turkey Mill, Ashford Road Maidstone, Kent ME14 5PP United Kingdom

Telephone: 01622 765 511

Please use our website contact form for data protection enquiries.